State Farm® Insurance Agent Katie Carls

"Alex is a very gentleman, polite, and very attentive. I'll recommend him any time !"

"Good service, very nice people."

"My home was burglarized September. Lena in the office Midlothian ,Illinois overseen my claim since day one. Every step every question she was there for me. She forward all paperwork and returned every call to me. Excellent customer service while I walked through this traumatic event. Thank you Lena!"

"Great customer service, super helpful and great prices!"

"Answered all my question and helped me with my insurance!"

"Thank you Yuri, this office is the best!!"

"Alex was great. Quick, knowledgeable, and responsive, plus saved me about 100$ a month!"

"Alex was great!! He provided wonderful customer service and I’m grateful that he was my representative for today."

"Everyone knows dealing with insurance is annoying and stressful, and after noting online that I needed to look around, I got lots of texts and calls, but Alex called, was respectful of my time, and helped me, over text, understand what my options were and helped to craft a policy that was dramatically better than the one I was dealing with. He was receptive and informative and not pushy, and I was able to get squared away pretty quickly, which I really appreciated. Looking forward to having an agent to reach out to if I have concerns about my car!"

"The service was great"

"Everything was nice & smooth Mrs.katie Carls was very helpful & very patient with all the questions I had she answer everything & explained it all to me this was one of my best experiences ever thank you so much Mrs.katie Carls"

"Yuri helped me with getting auto insurance. She was super kind, helpful and informative. I was feeling stressed having to go through this process at first since it’s my first time but Yuri made it quick, easy, and stress free. Thanks Yuri!"

"Easy sign up. Alex is transparent and fair"

"We came into the office ready to leave state farm but left with better coverage! Thanks to Lena! A great employee that deserves to be a positive representative of State Farm!"

"Lena was extremely helpful in creating and explaining our policy to us!"

"Very friendly. I would recommend them. Very understanding they would work with."

"Alex was helpful"

"I've been a client of Katie for many years! Whenever I needed help, her and her staff have always stepped up to make sure they could do whatever they could to make sure I was taken care of!"

"They are great handling your insurance needs been my agent since 2010, Lena and Katie are the best ."

"Alex is one of the best guys to work with. Got me insurance within 10 minutes !"

"I stopped by my local State Farm office to just compare prices on car insurance. I was very stressed about getting insurance since it would be the first time getting my own. However, thankfully I met Alex, he was very knowledgeable, professional and honest. All my questions and worries were taken care of. A process that I thought would be stressful turned into stress free. I am so fortunate to have been able to work with him. Thank you for helping me get my first car insurance! I highly recommend!!!!"

"Everyone was very nice and respectful!"

"The best !!!"

"I recently had the pleasure of working with Yuri, and I couldn’t be happier with the experience. From the moment I reached out, Yuri was professional, attentive, and genuinely dedicated to helping me find the right coverage for my needs. She took the time to thoroughly explain all my options, ensuring I understood every detail before making a decision. Her knowledge and expertise made the entire process smooth and stress-free. If you’re looking for an agent who truly cares about her clients, I highly recommend Yuri!"

"Lena was excellent on the phone and figured out my issue immediately and professionally"